24X7 TECHNICAL SUPPORT

This service is accessible anytime and from anywhere to address customer’s needs and offers these support features:

“24 x 7 x 365” Support

  • Continuous human response to customer assistance: 
      • Phone support
      • Email Response
  • World-class technical support methodology:
      • Troubleshooting
      • Problem tracking, reporting, statistics and analysis
      • Escalation
      • Problem resolution

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